Shipping policy

How can I track my order? 
Each order has a specific tracking number that will be emailed to you after your order ships. If you no longer have access to the email address on your account, you can request your tracking information by emailing us at hey@awkwardessentials.com.

How much is shipping? 
U.S. orders are eligible for free shipping via USPS! Expedited and international shipping costs (for Canada, Australia and the EU) are calculated at checkout.  

My order arrived damaged, was returned to you, or arrived and is wrong! What should I do?
Please reach out to us at hey@awkwardessentials.com and we'd be happy to resolve the issue ASAP!

My tracking information says my order was delivered but I can’t find it. What do I do?
Sometimes, our packages will be delivered to a neighbor, a mail center, or a management office. If you look around and are still unable to find your order, just email hey@awkwardessentials.com and we'll make sure you get your product.

Do you ship outside the US?
We currently ship to USA, Canada, EU, and AUS. We are working to expedite availability in other countries and will hopefully be ready to ship before the holidays!